Legal
Terms of service
These terms cover use of NumoForms, published by NOISSIME LTD (company number 17160439, registered in England and Wales). In short: you own the surveys and responses in your account, you are responsible for what you ask respondents and for having a lawful basis to ask it, and we run the platform and act on your instructions. No pricing has been set, so nothing here commits either side to a fee.
Draft — pending legal review
This is a structural draft, not a contract. It has not been reviewed by a solicitor and it does not yet contain the commercial terms — fees, payment, term and termination, liability caps or service levels — because those have not been decided. Do not rely on it. If you need executed terms or a signed data processing agreement before using the platform, email hello@noissime.com and we will tell you honestly where the paperwork stands.
Last updated 22 July 2026.
1. Who these terms are between
"We" and "us" mean NOISSIME LTD. "You" means the person or organisation with an account. Where an account belongs to an organisation, the person accepting these terms confirms they may do so on its behalf. Respondents who answer a survey are not party to these terms; their relationship is with the organisation that sent them the survey.
2. Accounts and organisations
An account may belong to more than one organisation. Within an organisation, members hold the role of owner, admin or member, and those roles determine what they can do. The last remaining owner of an organisation cannot be removed or demoted — that is enforced in the database, not merely discouraged in the interface — so an organisation cannot be left with nobody able to administer it.
You are responsible for keeping access to your account secure and for what people you invite into your organisation do with it. Tell us promptly if you believe an account has been compromised.
3. Your content
Surveys you build and responses you collect are yours. We claim no ownership of them. We hold and process them to provide the service and on your instructions, and we do not use them to market to your respondents or to build anything for anyone else. You can export responses as CSV or a single response as PDF at any time — see the exports page for the formats.
You grant us the permissions we need to host, store, transmit and display that content in order to run the service, and nothing beyond that.
4. What you are responsible for
You decide what to ask, whom to ask, how long to keep the answers and who in your organisation may see them. That makes you the data controller for responses in almost every case, and it means the following are yours to get right:
- Having a lawful basis under UK GDPR for the data you collect.
- Giving respondents your own privacy information before they answer.
- Declaring any hidden fields you pass into a survey, because they are stored with the response and respondents cannot see them.
- Deciding whether a question that asks for special category data is proportionate.
- Responding to data subject requests about the answers you collected.
- Making sure the survey is usable by your audience — we build to WCAG 2.2 AA, but content you write can undo that.
5. What you may not do
- Use the platform to collect data unlawfully, or to harass, defraud or deceive respondents.
- Collect payment card details or other payment credentials through a survey. The product has no payment feature and no safe place to put them.
- Upload malware, or use file uploads to distribute content unrelated to the survey.
- Attempt to access another organisation's data, probe the service beyond a good-faith security test, or work around the access controls described on the security page.
- Resell or white-label the platform as your own product. Adding a collaborator logo to a survey is co-branding, which is expected and supported; presenting the whole platform as yours is not.
- Use our name or the Squint artwork outside the rules on the brand and press page.
6. Availability
We do not publish an uptime figure or offer a service level agreement, and this draft does not create one. The platform is maintained actively and hosted on managed infrastructure, but planned maintenance and unplanned interruptions both happen. If uptime commitments are a procurement requirement for you, say so before you commit to anything; the honest answer today is that we have not made one.
7. Changes to the service
Features change. We will not remove something you depend on without notice where we can avoid it, and material changes to how data is handled are reflected on the security and sub-processor pages. Features described on this site in the future tense are not promises with dates attached, and you should not buy on the strength of them.
8. Data protection
For survey responses you are usually the controller and we are the processor. The split is set out on the UK GDPR page, the processing terms live in our data processing agreement, and our own handling of personal data is described in the privacy notice. Where the data processing agreement and these terms conflict on a data protection question, the data processing agreement is intended to prevail.
9. Fees
No pricing has been set. Nothing on this site should be read as an offer at a particular price, and no fee is payable under this draft. When pricing is decided it will be published on the pricing page and these terms will be replaced by reviewed terms that include payment, term and termination.
10. Ending an account
You may stop using the platform at any time and ask us to delete your account and its data. We may suspend or close an account that is being used for something in section 5, and we will explain why. Export what you need before you ask for deletion, because deletion removes responses, uploaded files and partial responses together.
11. Liability
This draft does not state a liability cap or exclusions, because those are exactly the clauses that should not be drafted by a marketing site. Nothing in these terms will limit liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law.
12. Governing law
These terms are intended to be governed by the law of England and Wales, with the courts of England and Wales having jurisdiction.
13. Contact
Questions about these terms go to hello@noissime.com, or through the contact page, which explains what else to include and when to expect a reply. Background on who is behind the product is on the about page.
The surveys you build stay yours.
We claim no ownership of your questions or your responses, and we hold them to run the platform and nothing else. Take them out as CSV whenever you want, or ask for the account and everything in it to be deleted.
- Owner, admin and member roles within an organisation
- The last owner cannot be removed or demoted
- Export to CSV, or a single response to PDF
